View Our Website View All Jobs

Customer Care Specialist (Bilingual Spanish)

Are you ready to be part of an amazing team? We are looking for energetic, articulate and motivated bilingual Customer Care Specialists. As a bilingual Customer Care Specialist every day is an opportunity for you to match consumers with a great dentist who meets their needs.

While new employees will work specific shifts based on company needs, high performers may be rewarded with a more flexible schedule so you may work around school, performing arts, or other passions.

Responsibilities:

  • Provide world-class customer care to ensure client satisfaction on every call
  • Manage inbound/outbound calls in a fast paced work environment
  • Respond to internet inquiries with timeliness, accuracy, and professionalism
  • Build consumer relationships with a friendly, personable and compassionate approach
  • Demonstrate sales ability to generate dental referral leads and drive company revenue
  • Ability to identify customer needs, overcome objections, and find solutions
  • Demonstrate excellent communication and computer skills
  • Driven to meet/exceed monthly performance goals

Qualifications:

  • At least 2 years of call center, customer service, or sales experience
  • Exceptional listening, communication, and problem-solving skills
  • Strong time management and organizational skills, with the ability to prioritize and multitask
  • Outstanding interpersonal and customer service skills
  • Ability to thrive in a fast-paced environment
  • High School diploma required, college degree a plus
  • Bilingual in Spanish
  • Ability to work a flexible schedule, including nights and weekends

About Futuredontics®

1-800-DENTIST is the nation’s #1 way to find a dentist. Since 1986, we’ve helped over 7 million consumers get matched with a dentist. Today we are in contact with more than 10,000 consumers every day instantly screening thousands of quality dentists in our nationwide network in order to make the perfect match.

Benefits and Perks:

Futuredontics is conveniently located in the beautiful Promenade at Howard Hughes Center, just seconds from the 405 and 90 freeways. At Futuredontics we pride ourselves in taking care of our employees. Benefits-eligible employees have the opportunity to receive a variety of perks and benefits, including:

  • Competitive wages and guaranteed training bonus for the first 90 days
  • Incentives with potential to increase hourly rate by up to $3 per hour
  • An opportunity for career growth
  • Full benefits including medical, dental and vision coverage
  • 401K plan
  • A very generous paid time off and a holiday schedule
  • 100% company-sponsored life and long-term disability insurance and flexible spending plan
  • A great office and culture surrounded by cafes, restaurants, shops and more
  • Food trucks daily (except Thursdays)
  • Farmers Market Thursdays
Read More

Apply for this position

Required*
Apply with Indeed
Attach resume as .pdf, .doc, or .docx (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

150